40 pages • 1 hour read
Douglas Stone, Sheila Heen, Bruce PattonDifficult Conversations: How to Discuss What Matters Most
Nonfiction | Book | Adult | Published in 1999A modern alternative to SparkNotes and CliffsNotes, SuperSummary offers high-quality Study Guides with detailed chapter summaries and analysis of major themes, characters, and more.
Essay Topics
1.
In what way do Stone, Patton, and Heen, in the first chapter, make a distinction between the three different conversations and discerning three important aspects to the same conversation?
2.
How does judgment play a role in approaching difficult conversations? Use specific examples from the text.
3.
When should conversations not be initiated, or dropped after a period of time? How can these situations be identified?
