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52 pages 1 hour read

Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

Crucial Conversations: Tools for Talking When Stakes Are High

Nonfiction | Reference/Text Book | Adult | Published in 2002

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Before You Read

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Super Short Summary

Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler outlines strategies for effectively navigating high-stakes discussions, turning emotionally charged conversations into opportunities for positive outcomes through techniques like active listening and empathy, while providing practical tools and real-life examples for personal and professional growth.

Reviews & Readership

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Review Roundup

Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler is praised for its practical framework and actionable tools for handling high-stakes conversations. Readers appreciate its clear and engaging writing. However, some criticize the redundancy and the need for more diverse examples. Overall, it is considered highly useful for personal and professional growth.

Who should read this

Who Should Read Crucial Conversations?

A reader who would enjoy Crucial Conversations is likely interested in personal and professional development, particularly in mastering communication and conflict resolution. Fans of Dale Carnegie’s How to Win Friends and Influence People or Stephen Covey’s The 7 Habits of Highly Effective People will find this book insightful and practical.

RecommendedReading Age

18+years